IBM Cassette Player 4690 User Manual

IBM 4690 Store System:  
IBM  
TR-4 Tape Drive User’s Guide  
Last Updated: February 19, 1998  
 
IBM 4690 Store System:  
IBM  
TR-4 Tape Drive User’s Guide  
Last Updated: February 19, 1998  
 
© Copyright International Business Machines Corporation 1998. All rights reserved.  
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is  
subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.  
 
Contents  
© Copyright IBM Corp. 1998  
iii  
 
iv TR-4 Tape Drive Users Guide  
 
Notices  
References in this publication to IBM products, programs, or services do not imply  
that IBM intends to make these available in all countries in which IBM operates.  
Any reference to an IBM product, program, or service is not intended to state or  
imply that only IBMs product, program, or service may be used. Any functionally  
equivalent product, program, or service that does not infringe any of IBMs  
intellectual property rights may be used instead of the IBM product, program, or  
service. Evaluation and verification of operation in conjunction with other  
products, except those expressly designated by IBM, is the users responsibility.  
IBM may have patents or pending patent applications covering subject matter in  
this document. The furnishing of this document does not give you any license to  
these patents. You can send license inquiries, in writing, to the IBM Director of  
Licensing, IBM Corporation, 500 Columbus Avenue, THORNWOOD NY 10594  
USA.  
Trademarks  
The following terms are trademarks of the IBM Corporation in the United States or  
other countries or both:  
AISPO  
AIX  
NetView  
OS/ 2  
OS/ 400  
PC 300  
Personal System/ 2  
PS/ 2  
Systems Applications Architecture  
Other company, product, and service names may be trademarks or service marks  
of others.  
Microsoft, Windows, Windows NT, and the Windows 95 logo are trademarks or  
registered trademarks of Microsoft Corporation.  
© Copyright IBM Corp. 1998  
 
v
 
vi TR-4 Tape Drive Users Guide  
 
Preface  
This book describes the 4690 Store System support for both the SCSI and the EIDE  
tape drives.  
Who Should Read This Manual  
This book is intended for users who are familiar with hardware and software  
installation procedures, and also with the concepts and facilities of the IBM 4690  
OS Version 2 (hereafter called the operating system) and the IBM 4690 Store  
System.  
How This Manual is Organized  
This book contains 5 chapters. The following list briefly describes each chapter of  
the book.  
v “Chapter 1. Overview” on page 1 provides a general overview of the tape drives  
including tape capacity and reliability information.  
v “Chapter 2. Tape Drive Installation” on page 3 provides instructions on installing  
the hardware and software for the tape drives.  
v “Chapter 3. Using the Tape Drive” on page 13 provides operating instructions for  
the tape drives.  
requirements for the tape drive.  
on performing maintenance on the tape drive. It also contains troubleshooting  
information.  
Related Publications  
A CD-ROM is available that contains the online books that are a part of the IBM  
Store Systems Library Collection, SK2T-0331.  
Store System Related Publications — Software  
IBM 4690 Store System Library  
IBM 4690 Store System: Touch Screen Support for 4690 OS Programming Guide,  
SC30-3780  
IBM 4690 OS V2: Planning, Installation, and Configuration Guide, GC30-3984  
IBM 4690 OS V2: Programming Guide, SC30-3987  
IBM 4690 OS V2: User’s Guide, SC30-3983  
IBM 4690 OS V2: Communications Programming Reference, SC30-3986  
IBM 4690 OS V2: Messages Guide, SC30-3985  
IBM 4680 Store System: Preparing Your Site, GA27-3692  
IBM 4680 BASIC: Language Reference, SC30-3356  
IBM 4680 Store System: Display Manager Users Guide, SC30-3404  
© Copyright IBM Corp. 1998  
 
vii  
 
IBM 4690 Store System: 4690 Terminal Services for DOS Users Guide, SC30-3688  
IBM 4680 and 4680-90 General Sales Application  
IBM 4680-90 General Sales Application: Planning and Installation Guide, GC30-3630  
IBM 4680-90 General Sales Application: Guide to Operations, SC30-3632  
IBM 4680-90 General Sales Application: Programming Guide, SC30-3631  
IBM 4680 General Sales Application – Price Management Feature: Users Guide,  
SC30-3461  
IBM 4680 General Sales Application – Terminal Offline Feature: Users Guide,  
SC30-3499  
IBM 4680-90 General Sales Application: Full Screen – Guide to Operations,  
SC30-3664  
IBM 4680-90 General Sales Application: Master Index, GX27-3958  
IBM 4680 and 4680-90 Supermarket Application  
IBM 4680-90 Supermarket Application: Planning and Installation Guide, GC30-3633  
IBM 4680-90 Supermarket Application: Guide to Operations, SC30-3635  
IBM 4680-90 Supermarket Application: Programming Guide, SC30-3634  
IBM 4680 Supermarket Application – Terminal Offline Feature: Users Guide,  
SC30-3512  
IBM 4680 Supermarket Application – Electronic Funds Transfer Feature: Users Guide,  
SC30-3513  
IBM 4680-4690 Supermarket Application – Electronic Funds Transfer Feature  
Enhancement: Users Guide, SC30-3718  
IBM 4680-90 Supermarket Application: Master Index, GX27-3957  
IBM 4680 Chain Drug Sales Application  
IBM 4680 Chain Drug Sales Application: Planning and Installation Guide,  
GC30-3412  
IBM 4680 Chain Drug Sales Application: Guide to Operations, SC30-3413  
IBM 4680 Chain Drug Sales Application: Programming Guide, SC30-3414  
IBM 4680 Store Management Application  
IBM 4680 Store Management Application: Planning and Installation Guide,  
GC30-3483  
IBM 4680 Store Management Application: Guide to Operations, SC30-3484  
IBM 4680 Store Management Application: Programming Guide, SC30-3487  
IBM 4680 Store Management Application – Inventory Control Feature: Users Guide,  
SC30-3485  
IBM 4680 Store Management Application – Price Management Feature: Users Guide,  
SC30-3486  
IBM Systems Application Architecture  
IBM Systems Application Architecture: Common Programming Interface  
Communications Reference, SC26-4399  
In-Store Processing  
In-Store Processing: Application Development Guide, SC30-3534  
In-Store Processing: IBM AIX – Application Development Guide, SC30-3537  
In-Store Processing: IBM OS/2 Extended Edition – Application Development Guide,  
SC30-3538  
viii TR-4 Tape Drive Users Guide  
 
In-Store Processing: IBM OS/400 – Application Development Guide, SC30-3535  
In-Store Processing: IBM 4680 OS – Application Development Guide, SC30-3536  
Store System Related Publications — Hardware  
IBM 4694 Point-of-Sale Terminals  
IBM 4694 Point-of-Sale Terminals: Installation and Operation Guide, SA27-4005  
IBM Store Systems: Installation and Operation for Point-of-Sale Input/Output Devices,  
GA27-4028  
IBM 4693, 4694, and 4695 Point-of-Sale Terminals: Hardware Service Manual,  
SY27-0337  
IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Output Devices,  
SY27-0339  
IBM Store Systems: Parts Catalog, S131-0097  
IBM 4693 Point-of-Sale Terminals  
IBM 4693 Point-of-Sale Terminals: Installation and Operation Guide, SA27-3978  
IBM Store Systems: Installation and Operation for Point-of-Sale Input/Output Devices,  
GA27-4028  
IBM 4693 Point-of-Sale Terminals: Setup Instructions, P/ N 73G1012  
IBM 4693 Point-of-Sale Terminals: Quick Reference Card, P/ N 73G1022  
IBM 4693, 4694, and 4695 Point-of-Sale Terminals: Maintenance and Test Summary,  
SX27-3919  
IBM 4693, 4694, and 4695 Point-of-Sale Terminals: Hardware Service Manual,  
SY27-0337  
IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Output Devices,  
SY27-0339  
IBM Store Systems: Parts Catalog, S131-0097  
IBM 4693 Point-of-Sale Terminals: Reference Diskette, SX27-3918  
IBM 4693 Point-of-Sale Terminals: Diagnostic Diskette, SX27-3928  
IBM 4693 Point-of-Sale Terminals: Support Diskette for Medialess Terminals,  
SX27-3929  
IBM 4683/4684 Point-of-Sale Terminals  
IBM 4683 Point-of-Sale Terminal: Installation Guide, SA27-3783  
IBM 4684 Point-of-Sale Terminal: Installation Guide, SA27-3837  
IBM 4684 Point-of-Sale Terminal: Introduction and Planning Guide, SA27-3835  
IBM 4684 Store Loop Adapter/A: Installation, Testing, Problem Determination, and  
Technical Reference, SD21-0045  
IBM 4683/4684 Point-of-Sale Terminal: Operations Guide, SA27-3704  
IBM 4680 Store System and IBM 4683/4684 Point-of-Sale Terminal: Problem  
Determination Guide, SY27-0330  
IBM 4684 Point-of-Sale Terminal: Maintenance Summary Card, SX27-3885  
IBM 4680 Store System: Terminal Test Procedures Reference Summary, GX27-3779  
IBM 4683/4684 Point-of-Sale Terminal: Maintenance Manual, SY27-0295  
IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Output Devices,  
SY27-0339  
IBM Store Systems: Hardware Technical Reference, SY27-0336  
IBM Store Systems: Parts Catalog, S131-0097  
Preface ix  
 
 
Scanners  
IBM 1520 Hand-Held Scanner Users Guide, GA27-3685  
IBM 4686 Retail Point-of-Sale Scanner: Physical Planning, Installation, and Operation  
Guide, SA27-3854  
IBM 4686 Retail Point-of-Sale Scanner: Maintenance Manual, SY27-0319  
IBM 4687 Point-of-Sale Scanner Model 1: Physical Planning, Installation, and  
Operation Guide, SA27-3855  
IBM 4687 Point-of-Sale Scanner Model 1: Maintenance Manual, SY27-0317  
IBM 4687 Point-of-Sale Scanner Model 2: Physical Planning Guide, SA27-3882  
IBM 4687 Point-of-Sale Scanner Model 2: Operators Guide, SA27-3884  
IBM 4687 Point-of-Sale Scanner Model 2: Maintenance Manual, SY27-0324  
IBM 4696 Point-of-Sale Scanner Scale: Physical Planning, Installation, and Operation  
Guide, GA27-3965  
IBM 4696 Point-of-Sale Scanner Scale: Maintenance Manual, SY27-0333  
IBM 4696 Point-of-Sale Scanner Scale: Specification Sheet, G221-3361  
IBM 4697 Point-of-Sale Scanner Model 001: Maintenance Manual, SY27-0338  
IBM 4697 Point-of-Sale Scanner Model 001: Physical Planning, Installation, and  
Operations Guide, SY27-3990  
IBM Personal Computer and IBM Personal System/2  
IBM Personal System/2 – Model 50 Quick Reference and Reference Diskette,  
S68X-2247  
IBM Personal System/2 – Model 60 Quick Reference and Reference Diskette,  
S68X-2213  
IBM Personal System/2 – Model 70 Quick Reference and Reference Diskette,  
S68X-2308  
IBM Personal System/2 – Model 80 Quick Reference and Reference Diskette,  
S68X-2284  
IBM Personal System/2 – Store Loop Adapter/A – Supplements for the Hardware  
Maintenance Library, SK2T-0319  
Cabling  
A Building Planning Guide for Communication Wiring, G320-8059  
IBM Cabling System Planning and Installation Guide, GA27-3361  
IBM Cabling System Catalog, G570-2040  
Using the IBM Cabling System with Communication Products, GA27-3620  
Networks  
IBM Local Area Network Support Program, IBM P/ N 83X7873  
IBM Token-Ring Network Introduction and Planning Guide, GA27-3677  
IBM Personal System/2 Store Loop Adapter/A: Installation and Setup Instructions,  
SK2T-0318  
General Publications  
Advanced Data Communications for Stores – General Information, GH20-2188  
Distributed Systems Executive – General Information, GH19-6394  
Communications Manager X.25 Programming Guide, SC31-6167  
IBM Disk Operating System 4.0 Command Reference, S628-0253  
IBM Proprinters, SC31-3793  
x
TR-4 Tape Drive Users Guide  
 
 
IBM 4680 Support for COBOL Version 2 (Softcopy provided with the product)  
IBM 4680 Store System Regression Tester (Softcopy provided with the product)  
IBM 4680 X.25 Application Programming Interface, GG24-3952  
NetView Distribution Manager: General Information, GH19-6587  
Systems Network Architecture: General Overview, GC30-3073  
IBM Local Area Network Administrators Guide, GA27-6367  
DSX Preparing and Tracking Transmission Plans, SH19-6399  
IBM Dictionary of Computing (New York; McGraw-Hill, Inc., 1993)  
DSX Preparing and Tracking Transmission Plans, SH19-6399  
IBM Local Area Network Support Program, IBM P/ N 83X7873  
Preface xi  
 
xii TR-4 Tape Drive Users Guide  
 
Chapter 1. Overview  
The operating system provides support for the following tape drives:  
v EIDE Internal  
v SCSI Internal  
v SCSI External  
Refer to the IBM 4690 OS V2: User’s Guide for more information on using the  
Streaming Tape Drive Utility.  
The following table shows the tape drives supported.  
Name  
Manufacturer  
Model Number  
Part Number  
IBM 4.0/ 8.0GB TR4 Internal Options by IBM  
EIDE Tape Drive  
2359  
06H9720  
Seagate ATAPI TapeStor  
8000  
Seagate Technologies,  
Inc.  
TST8000R-ABET  
IBM TR-4 4.0/ 8.0 GB  
Internal SCSI Tape Drive  
IBM TR-4 4.0/ 8.0 GB  
External SCSI Tape Drive  
TapeStor 8000 TR-4 4-8 GB  
Internal SCSI Tape Drive  
Options by IBM  
06H9716  
Options by IBM  
3502-900  
Seagate Technologies,  
Inc.  
TST8000R-SBET  
TST8000E-SBET  
TapeStore 8000 TR-4 4-8 GB Seagate Technologies,  
External SCSI Tape Drive  
Inc.  
Tape Capacity  
A Travan TR-4 cartridge can store up to 4 GB of uncompressed data.  
However, the actual capacity per cartridge varies according to the number  
and size of the files to be stored. Because the Travan TR-4 cartridge is  
designed to store data from an entire hard disk, under normal conditions  
you should not need to insert a second tape. The large storage capacity  
allows the tape drive to be used in unattended mode (Remote Command  
Processor), which is a significant advantage over tape drives that have  
smaller capacities and require user intervention to change tapes.  
Low cost  
Because only one cartridge is needed for most system backups, you save  
on tape cartridge cost. One Travan TR-4 cartridge may be cheaper than  
multiple smaller capacity tapes.  
High Speed Data Transfer  
The tape drive is capable of transferring raw data at 600 KB per second.  
Part of this data, Error Correction Code (ECC) data, is used to recover  
from read errors. The resulting throughput should be about 30 MB per  
minute when the tape drive is able to maintain streaming.  
Buffered Data to Maintain Streaming  
The tape drives RAM allows buffering of data in the hardware. The  
software in the Store Controller also has a buffer. With buffering in the  
hardware and the software, the number of underruns should be reduced.  
© Copyright IBM Corp. 1998  
 
1
 
Compatibility with the Floppy Drive  
Because the tape drive attaches to either a SCSI or IDE cable instead of the  
floppy ribbon cable and does not use DMA channel 2, there is no  
contention with the floppy drive.  
Installation Flexibility  
The tape drives install in either a 5.25-inch or 3.5-inch bay inside the Store  
Controller.  
Note: Because the TR-4 EIDE tape drive uses EIDE, it works with systems  
that do not have a SCSI card.  
Reliability  
The Mean Time Between Failures (MTBF) is an impressive 200,000 hours.  
Reliability should be improved from previous tape drives because the ECC  
can recover up to 6 bad segments per block instead of the 3 bad segments  
per block.  
Support  
The following table shows the systems that support the TR-4 tape drive.  
Description  
PC 300  
Machine Type  
6571*, 6573, 6581*, 6583, 6577, 6587, 6589  
6875, 6877, 6885, 6887  
PC 700  
Notes:  
1. The systems marked with an asterisk (*) cannot support the SCSI tape drive because  
they have no PCI slot.  
2. For the SCSI tape drives, a SCSI host adapter is required if one is not already in the  
system.  
The operating system does not support the TR-4 EIDE tape drive on IBM PS/ 2  
(Microchannel) systems or IBM servers. However, the TR-4 SCSI tape drive is  
supported on the following IBM servers:  
v PC Servers 310  
v PC Servers 315  
v PC Servers 325  
v PC Servers 330  
There may be additional desktop systems that support the tape drive that were not  
available at the time of this publication. In order for the tape drive to be supported  
on a system unit, all of the following conditions must be met:  
v The tape drive is supported by the PC Company on a particular system. Contact  
the PC Company to determine if a particular system supports the TR-4 tape  
drive.  
v The system is supported by the operating system. To view a list of systems  
supported by the operating system, see the Internet web address:  
http:/ / www.raleigh.ibm.com/ rds/ storesys/ 4690/ contmatx.htm.  
The IBM 4690 Store System software does not support the formatting of a tape  
cartridge. The tapes must be preformatted.  
2
TR-4 Tape Drive Users Guide  
 
Chapter 2. Tape Drive Installation  
This chapter contains hardware and software installation instructions for the TR-4  
tape drives. It contains instructions for both the EIDE tape drive and the SCSI  
internal and external tape drives.  
Attention: Before installing this product, see “Safety” on page 25.  
Attention: Tape drives are sensitive to static electricity discharge. The drives are  
wrapped in a static-protective bag to prevent damage.  
Installing the TR-4 EIDE Tape Drive  
To install this drive, you must have the following:  
v An IDE controller that supports the ATA Packet Interface (ATAPI). The ATAPI  
interface provides for communications between the store controller and the tape  
drive.  
v The documentation that comes with your store controller.  
Step 1. Preparing for Installation  
1. Turn off the store controller and unplug the power cables from the power outlet  
for the store controller and all attached peripherals.  
2. Open the store controller. For specific information on opening your store  
controller refer to the documentation that comes with your store controller.  
Become familiar with the store controllers internal components, and determine  
what kind of configuration you need to install.  
3. Locate an available IDE connector on the secondary IDE cable in your store  
controller. The tape drive only works on the secondary IDE cable. If your store  
controller does not have a secondary IDE cable, you must add one. Because  
most IBM PC computers do not include a secondary IDE cable, you must  
purchase an IDE cable separately. If your store controller does not have a  
secondary IDE cable, purchase an 18-inch, 40-pin ribbon cable at your computer  
dealer or electronics store.  
4. Touch the static-protective bag containing the tape drive to an unpainted metal  
surface on the store controller for at least 2 seconds. Remove the drive from the  
static-protective bag, holding the drive by the edges, and place it on the bag.  
Step 2. Configuring the IDE Drive  
1. Set the IDE jumper ON for the setting that applies to your IDE configuration.  
The tape drive is preset at the factory to slave (SL). The IDE configuration  
block pin assignments are:  
7 and 8: Reserved  
5 and 6: MA  
3 and 4: SL  
1 and 2: CS  
where:  
MA – Master  
© Copyright IBM Corp. 1998  
 
3
 
SL – Slave  
CS – Cable Select  
Each of the two IDE cables (primary and secondary) normally has two  
connectors for attaching two IDE devices (master and slave). The C: drive must  
be on the primary IDE cable, and the tape drive must be on the secondary IDE  
cable. When choosing your configuration, remember that two devices on the  
same IDE cable cannot be accessed at the same time. Performance is increased  
if you can avoid using both devices that are on the same IDE cable at the same  
time. A device will lock out another device on the same IDE cable until the  
operation is complete. Assuming that there are only two supported IDE  
devices, hard disks and tape drives, and that there can only be one tape drive  
and a maximum of two hard disks, the recommended configurations are:  
Configuration 1  
Master on primary IDE:  
C: drive  
Slave on primary IDE:  
none  
Master on secondary IDE:  
tape drive  
Slave on secondary IDE:  
none  
In the configuration above, you must configure the tape drive as the master  
(MA) by placing a jumper over vertical pins 5 and 6. There is no contention for  
the devices.  
Configuration 2  
Master on primary IDE:  
C: drive  
Slave on primary IDE:  
D: drive  
Master on secondary IDE:  
tape drive  
Slave on secondary IDE:  
none  
In the configuration above, you must configure the tape drive as the master  
(MA) by placing a jumper over vertical pins 5 and 6. The tape drive does not  
contend with other devices. The C: drive does contend with the D: drive. If a  
file access to one hard disk is in progress, a file access to the other hard disk  
must wait until the first access is complete before starting the file access to the  
second hard disk.  
This configuration may be best when you have two hard disks and you have a  
need to run the tape drive while other applications are actively accessing the D:  
drive. There is no contention between the tape drive and the hard disks.  
Configuration 3  
4
TR-4 Tape Drive Users Guide  
 
Master on primary IDE:  
C: drive  
Slave on primary IDE:  
none  
Master on secondary IDE:  
D: drive  
Slave on secondary IDE:  
tape drive  
In the configuration above, you do not need to change the jumper on the tape  
drive, but you may need to change the jumper on the D: drive. Some hard  
disks have three possible jumper settings:  
v master  
v master with a slave attached  
v slave  
If you have one of these hard disks and it is currently a “master with no slave”  
and you are adding the tape drive as a “slave”, then you must change the  
jumpers on the hard disk from “master” to “master with a slave attached”. The  
C: drive does not contend with other devices. The D: drive does contend with  
the tape drive. If a tape operation is in progress, a file access to the D: drive  
must wait for the tape drive to complete a command before starting the file  
access. Any application waiting for the file access to complete cannot run  
during this time.  
Alternatively, if a file access to the D: drive is in progress, the tape drive must  
wait for the file access to complete before a tape operation can begin. This may  
cause an underrun and the tape drive must stop, rewind a little, and start  
forward again, which impacts tape drive performance. The configuration above  
may be best when you have two hard disks and you have no need to run the  
tape drive while other applications are actively accessing the D: drive. There is  
no contention between the C: and D: drive.  
Configuration 4  
Master on primary IDE:  
none  
Slave on primary IDE:  
none  
Master on secondary IDE:  
tape drive  
Slave on secondary IDE:  
none  
The configuration above assumes that all of your hard disks are SCSI instead of  
IDE. In this configuration, you must configure the tape drive as the master  
(MA) by placing a jumper over vertical pins 5 and 6. There is no contention for  
the devices.  
2. Refer to your store controller documentation to determine if your store  
controller supports the cable select (CS) feature. With the cable select feature  
there is a special cable and the placement of the devices on the cable connectors  
determines whether a device is master or slave if the devices are set to CS.  
Most store controllers do not use this cable feature.  
Chapter 2. Tape Drive Installation  
 
5
Step 3. Mounting the Drive  
1. Locate an available bay or space in your store controller to mount the tape  
drive. The tape drive can be mounted in either a horizontal or vertical position.  
When mounted horizontally, the tape drive should be oriented so that the  
activity light is on the top left corner of the tape opening when looking at the  
tape drive from the front. The drive fits in a 3.5-inch (1-inch high) standard bay.  
Note: You can also mount the drive in a 5.25-inch (1.6-inch high) bay using the  
5.25-inch mounting kit provided. When you attach the brackets to the  
sides of the 3.5-inch tape drive, you increase the width and height of the  
drive. The installation instructions are located on the mounting kit  
packaging.  
2. Remove the cover plate from the bay selected. Slide the drive partially into the  
bay. Align the drive-bay screw holes with the threaded holes in the drive  
housing (or bracket, if applicable).  
3. Use the screws provided to secure the drive in the bay. Usually two screws are  
used on each side. Some installations use the screw holes on the bottom (circuit  
board side) of the drive. Using the wrong size screws can damage the drive. Do  
not overtighten the screws. Check to ensure that the drive is securely mounted.  
Step 4. Attaching the Cables  
1. Locate the IDE and power connectors.  
2. Locate the appropriate IDE cable and spare connector and attach it to the tape  
drive. Use a 40-pin ribbon cable to connect the tape drive on the rear of the  
drive. The connector is keyed and fits properly only one way if the ribbon is  
also keyed. Do not force the connector. If it does not attach easily, turn the  
connector around and try again. Ensure that line 1 of the IDE cable (usually  
color coded) aligns with pin 1 of the IDE connector. (Pin 1 is on the side closest  
to the power connector pins.)  
3. Locate an unused power connector coming from the store controller power  
supply. If all power cables are in use, purchase a dc Y-connector at your  
computer dealer or electronics store. Locate an available power cable and  
connect it to the 4-pin power connector on the tape drive . The cable connector  
is keyed and will fit properly only one way.  
Step 5. Completing the Installation  
1. Be sure that the power and interface connectors are securely attached.  
2. Be sure that the cables are neatly routed. They must not:  
v Get in the way when the cover is replaced  
v Impede the power supply fan blade  
v Block air flow paths  
3. Replace the store controller cover and secure it in place.  
4. Reconnect the ac power cord and cables. Turn on all attached devices; then turn  
on the store controller.  
5. When the Configuration/ Setup Utility is automatically entered, Select “Devices  
and I/ O Ports”.  
6. Select “IDE Drives Setup...”.  
7. Select each item in the list of IDE drives and verify that all of your hard disks  
are defined correctly. They should not be shown as “Not Installed”. To select  
6
TR-4 Tape Drive Users Guide  
 
 
each item in the list, press the Enter key and use the arrow keys to move  
between items. Press the Enter key to select the item. Press the Esc key to  
return to the previous screen.  
Also, make sure that the tape drive is reported as “Installed”. The order of the  
list is important. The drives should be defined as:  
Drive 0 is the master on primary IDE.  
Drive 1 is the slave on primary IDE.  
Drive 2 is the master on secondary IDE.  
Drive 3 is the slave on secondary IDE.  
An empty item is reported as a “Hard Disk Drive” and “Not Installed”.  
Note: The BIOS reports the tape drive incorrectly as a CD-ROM, but this does  
not cause a problem with operation.  
8. Save the configuration and exit the Configuration/ Setup Utility.  
Installing the TR-4 SCSI Internal Tape Drive  
This section provides instruction for installing the SCSI internal tape drive. To  
install this drive, you must have the following:  
v A SCSI bus adapter that is a single-ended SCSI and meets SCSI-2 (ANSI X3.T92)  
or SCSI (ANSI X3.131-199X Rev.10h) standards  
v The documentation that comes with your store controller  
Step 1. Planning Your SCSI Configuration  
You must plan what SCSI ID to give the tape drive connected to the SCSI bus  
adapter. Each device on the adapter bus must have a unique ID. You cannot assign  
a device 7 because most SCSI bus adapters use that as their ID. Typically, assign  
the higher SCSI ID numbers to those devices that are most often used or are faster  
than other devices in the SCSI chain. The tape drive is preset at the factory to SCSI  
ID 0. Refer to your SCSI bus adapter documentation for more information.  
For most Store Controllers, you can press F1 during startup to view your Store  
Controller and SCSI bus adapter configuration. Other Store Controllers can have  
different procedures to view the configuration. Some SCSI adapters have utility  
programs that allow you to view the SCSI configuration, or you might have to  
physically inspect the installed SCSI devices to see how the IDs are set. For more  
information, refer to the documentation that comes with your Store Controller or  
SCSI bus adapter.  
Step 2. Preparing for Installation  
1. Turn off the Store Controller and unplug the power cables from the power  
outlet for the Store Controller and all attached peripherals.  
2. Open the Store Controller. For specific information on opening your Store  
Controller refer to the documentation that comes with your Store Controller.  
3. Touch the static-protective bag containing the tape drive to an unpainted metal  
surface on the Store Controller for at least 2 seconds. Remove the drive from  
the static-protective bag, holding the drive by the edges, and place it on the  
bag.  
Chapter 2. Tape Drive Installation  
 
7
 
Step 3. Configuring the SCSI Drive  
1. Locate the SCSI configuration block. The SCSI configuration block pin  
assignments are:  
15 and 16  
Enable terminator power  
13 and 14  
Enable termination  
11 and 12  
Reserved  
9 and 10  
Reserved  
7 and 8  
Enable parity  
5 and 6  
SCSI bit 2  
3 and 4  
SCSI bit 1  
1 and 2  
SCSI bit 0  
2. Set the tape drives SCSI ID to the ID you selected. If you need to reset the  
SCSI ID, refer to the following table, which contains SCSI ID Pin Assignments,  
for the ID jumper pin settings.  
SCSI ID  
Bit 2, Pin 5, 6  
OFF  
Bit 1 Pin 3, 4  
OFF  
Bit 0 Pin 1, 2  
OFF  
0
1
2
3
4
5
6
7
OFF  
OFF  
ON  
OFF  
ON  
OFF  
OFF  
ON  
ON  
ON  
OFF  
OFF  
ON  
OFF  
ON  
ON  
ON  
OFF  
ON  
ON  
ON  
3. If the tape drive is the last device on the SCSI bus, it must be terminated. If  
you need to terminate the device, place a jumper over pins 13 and 14 to enable  
termination. The tape drive is shipped with enable termination OFF.  
4. Normally, the SCSI bus adapter supplies terminator power. Therefore, the tape  
drive is shipped with enable terminator power OFF. If you need to enable  
terminator power, place the jumper over pins 15 and 16.  
5. The parity is set to ON, enable parity, as the default (jumper over pins 7 and 8).  
To disable parity, set the jumper to OFF.  
Step 4. Mounting the Drive  
1. Locate an available bay or space in your Store Controller to mount the tape  
drive. The drive can be mounted in either a horizontal or vertical position. The  
drive fits in a 3.5-inch (1-inch high) standard bay. When mounted horizontally,  
the tape drive should be oriented so that the activity light is on the top left  
corner of the tape opening when looking at the tape drive from the front.  
8
TR-4 Tape Drive Users Guide  
 
 
Note: You can also mount the drive in a 5.25-inch (1.6-inch high) bay using the  
5.25-inch mounting kit provided. When you attach the brackets to the  
sides of the 3.5-inch tape drive, you increase the width and height of the  
drive. The installation instructions are located on the mounting kit  
packaging.  
2. Remove the cover plate from the bay selected. Slide the drive partially into the  
bay. Align the drive-bay screw holes with the threaded holes in the drive  
housing (or bracket, if applicable).  
3. Use the screws provided to secure the drive in the bay. Usually two screws are  
used on each side. Some installations use the screw holes on the bottom (circuit  
board side) of the drive. Using the wrong size screws can damage the drive. Do  
not overtighten the screws. Check to ensure that the drive is securely mounted.  
Step 5. Attaching the SCSI and Power Cables  
1. Locate the SCSI and power connectors. The tape drive connectors are:  
v SCSI connector  
v SCSI connector - pin 1  
v Power connector  
2. Locate the SCSI bus cable (usually a 50-pin ribbon cable). The SCSI bus adapter  
can be on the Store Controller system board or on an adapter installed in an  
expansion slot. If your Store Controller has a 68-pin cable, you need a 16-bit to  
8-bit SCSI internal converter (IBM part number 32G3925 or equivalent).  
3. There can be up to seven connectors on the cable from the SCSI bus adapter.  
Locate an available SCSI connector and plug it into the tape drive. Ensure that  
line 1 of the SCSI cable (usually color coded) aligns with pin 1 of the SCSI  
connector.  
4. Locate an available power cable and connect it to the 4-pin power connector on  
the tape drive. If all power cables are in use, purchase a dc Y-connector at your  
computer dealer or electronics store. The power cable connector is keyed and  
fits properly only one way. Do not force it. If it does not attach easily, turn the  
connector around and try it again.  
Step 6. Completing the Installation  
1. Be sure that the power and interface connectors are securely attached.  
2. Be sure that the cables are neatly routed. They must not:  
v Get in the way when the cover is replaced  
v Impede the power supply fan blade  
v Block air flow paths  
3. Replace the Store Controller cover and secure it in place.  
4. Reconnect the ac power cord and cables. Turn on all attached devices; then turn  
on the Store Controller.  
Installing the External SCSI Drive  
This section provides instructions for installing the external SCSI tape drive. The  
external SCSI model is essentially the internal SCSI model in a self-contained  
enclosure.  
Chapter 2. Tape Drive Installation  
9
 
 
Step 1. Planning Your SCSI Configuration  
Plan what SCSI ID to give the tape drive connected to the SCSI bus adapter. Each  
device on the adapter bus must have a unique ID. You cannot assign a device 7  
because most SCSI bus adapters use this as their ID. Typically, assign the higher  
SCSI ID numbers to those devices that are most often used or are faster than other  
devices in the SCSI chain. The tape drive is preset at the factory to SCSI ID 0. Refer  
to your SCSI bus adapter documentation for more information.  
For most Store Controllers, you can press F1 during startup to view your Store  
Controller and SCSI bus adapter configuration. Other Store Controllers can have  
different procedures to view the configuration. Some SCSI adapters have utility  
programs that allow you to view the SCSI configuration, or you might have to  
physically inspect the installed SCSI devices to see how the IDs are set. For more  
information, refer to the documentation that comes with your Store Controller or  
SCSI bus adapter.  
Step 2. Preparing for Installation  
1. Touch the static-protective bag containing the tape drive to an unpainted metal  
surface on the Store Controller for at least 2 seconds. Remove the drive from  
the static-protective bag, holding the drive by the edges, and place it in a  
convenient space next to your Store Controller.  
2. Turn off the Store Controller and unplug the power cables from the power  
outlet for the Store Controller and all attached peripherals.  
Step 3. Configuring the Drive  
The external SCSI model comes with the same defaults (termination disabled,  
terminator power disabled, and parity enabled) as the internal SCSI model. Refer  
to the instructions for the internal model, “Step 3. Configuring the Drive”, if you  
have to open the external enclosure and adjust these settings.  
The power switch is on the front panel of the tape drive. The following interfaces  
are on the rear panel of the external drive:  
v SCSI ID-selection push switch  
v Two SCSI interface connectors  
v Power cord connector  
Follow these instructions to install the tape drive:  
1. The tape drive has two SCSI cable connectors. Connect the external tape drive  
to your Store Controllers SCSI bus adapter using a 50-pin ribbon SCSI cable  
(not provided) to one of the SCSI connectors on the back of the tape drive.  
2. The end of a SCSI chain must be terminated to ensure the quality of the signal  
throughout the SCSI chain. Use an 8-bit active or passive terminator. An active  
terminator (IBM part number 32G3919 or equivalent) provides improved signal  
quality. Determine if you need to terminate the tape drive:  
v When the drive is the last SCSI device in the chain (or the only drive) attach  
a terminator to the available SCSI connector on the back of the drive.  
Connect the second SCSI connector to the SCSI bus adapter cable.  
v When the drive is within the chain do not terminate the tape drive. Connect  
the first SCSI connector to the cable from the previous device in the chain.  
Connect the second SCSI connector to the next device in the chain.  
10 TR-4 Tape Drive Users Guide  
 
 
3. Locate the SCSI ID push switch on the back of the tape drive. Select the SCSI  
ID for the drive by pressing the + or button until the desired ID (0 through 7)  
appears in the window.  
Step 4. Completing the Installation  
1. Check your SCSI bus cable connections.  
2. Connect one end of the power cord to the connector on the back panel of the  
tape drive then the other end to a convenient wall outlet. Turn the drive ON.  
(The power switch is on the front panel of the tape drive.) Turn on the other  
attached devices; then turn on the Store Controller.  
Upgrading the Firmware  
You may need to apply the latest firmware to both the Store Controller and the  
tape drive.  
Upgrading the Firmware for the Store Controller  
In some cases, it may be necessary to upgrade the BIOS in the Store Controller so  
that it will work with the tape drive. You can find the downloadable software to  
upgrade the firmware for the Store Controller at  
http:/ / www.pc.ibm.com/ us/ files.html. Search on the model number of the Store  
Controller to find all information relating to that model.  
Upgrading the Firmware for the Tape Drive  
If you have an early version of the tape drive hardware, you must apply the latest  
firmware to the tape drive. To determine if you have an early version of the tape  
drive, look for a chip on the tape drive with “WDC” written on it. If this chip is  
present, your tape drive is an early version. If you do not upgrade the firmware,  
the BIOS continues to give the errors 1762 and 162, and repeatedly takes you into  
the Configuration/ Setup Utility when the Store Controller is booted.  
To upgrade the firmware for the tape drive:  
2. Click on “Search”.  
3. Enter “tr4code” in the search field and click on “Search”.  
4. Click on “tr4code.exe”.  
5. Download the file to the subdirectory of your choice.  
6. Click on “tr4code.txt” and follow the installation instructions provided in this  
file.  
Note: You may want to print this document to facilitate the installation  
process.  
Installing the Software  
This section describes the how to enable the feature.  
Chapter 2. Tape Drive Installation 11  
 
 
Enabling the Feature  
After purchasing the feature, you should run the featurization diskette to tell the  
operating system that you have purchased it. To enable the feature:  
1. With the operating system running, start a Command Mode session.  
2. Insert the 4690 Featurization Diskette.  
3. Type A:INSTALL  
4. Answer the questions and follow the prompts.  
5. Place an X by the tape drive feature that describes the feature that you  
purchased.  
6. Press the Enter key when finished.  
7. Review the terminal features and press the Enter key when finished.  
Selecting the Correct EIDE Tape Drive  
During the boot process the operating system loads a tape driver. The operating  
system determines the correct tape driver to load using information gathered when  
issuing the TAPESTRS and TAPESTRM commands. To change the selection to the  
EIDE TR-4 tape drive:  
1. With the operating system running, start a Command Mode session.  
2. Type TAPESTRM 5.  
3. Follow the instructions, including rebooting the store controller.  
4. Boot the store controller using the operating system Supplemental Diskettes.  
5. Start a Command Mode session.  
6. Type TAPESTRS 5.  
7. Follow the instructions, including rebooting the store controller.  
Note: This process is automatic if you are using the SCSI tape drive. The  
TAPESTRM and TAPESTRS commands are not used with the SCSI tape  
drive.  
12 TR-4 Tape Drive Users Guide  
 
 
Chapter 3. Using the Tape Drive  
This section provides information on using the tape drive features. It explains the  
procedures for loading and unloading tape cartridges and setting the write-protect  
switch.  
Loading and Unloading Tape Cartridges  
The front panel of the tape drive contains the cartridge opening and an activity  
light that indicates drive activity. When the activity light is OFF, the drive is not  
active.  
Your tape drive has a flip-up door that covers the cartridge opening when you do  
not have a tape cartridge in the drive. Once you insert a cartridge, the tape drive  
holds it in place using a positive locking mechanism.  
Note: Do not remove the tape cartridge during drive operation. Complete any tape  
operation and wait until the activity light is OFF before removing the  
cartridge.  
To load a cartridge, insert it with the metal base plate down and the tape access  
door facing the drive.  
To unload a cartridge, wait until the drive activity light is OFF and then pull the  
cartridge straight out.  
Setting the Write-Protect Switch  
Tape drive cartridges feature a write-protect switch located in the upper, left corner  
of the cartridge. You can set the switch to keep data from being written on the  
tape. Use this switch when you want to ensure that important data on the tape is  
not overwritten.  
To return a cartridge to the unprotected write state, push the switch toward the  
end of the cartridge or unlocked position.  
Reviewing Performance Considerations  
The tape drive is ideally suited to streaming operations compared to  
multiple-start-and-stop tape movement. Frequent start-and-stop operations are  
often the result of data underruns. Start-and-stop operation can also increase the  
stress on both the drive and the media.  
If you need to improve the performance of the tape drive, consider one or more of  
the following:  
v Reduce the number of other applications that might be running simultaneously  
with the backup application.  
v For EIDE tape drives, consider moving the D: drive to the primary IDE cable if  
it is on the secondary IDE cable.  
© Copyright IBM Corp. 1998  
 
13  
 
Checking the Reliability of the Tape Data  
After the Streaming Tape Drive Utility completes a list or restore operation, the  
message “Reliability: Tape drive recovered from xxx soft errors” appears, with xxx  
representing the number of 512-byte blocks that could not be read successfully on  
the first attempt. However, the tape drive was able to recover the data successfully  
using either a read retry or ECC. The hardware specifications allow up to one soft  
error for every 102 KB of data, but testing has shown that a typical list or restore  
operation of 4 GB of data would only have one soft error for every 1 MB to 14 MB  
of data. For example, if a tape is full (it has 4 GB of data), it may have over 200  
soft errors.  
When the Streaming Tape Drive Utility is exited, a W660 B4/ S055/ E010 message is  
logged to record the number of soft errors encountered while the utility was  
running. If you format the W660 message using the Long Format Mode of the Scan  
System Log Data Utility in the Controller Events bucket, the following line  
appears:  
DATA ERRORS: XXX  
UNDERRUNS: XXX  
PARITY ERRORS: XXX  
The DATA ERRORS field shows the number of soft errors that were recovered  
using a read retry. The UNDERRUNS field is not used for the TR-4 Tape Drive and  
always shows 0. The PARITY ERRORS field indicates the number of soft errors  
that were recovered using ECC.  
Listing a Tape  
The directory information for each file on the tape is located immediately before  
the file data for each file. It does not have a separate directory. Therefore, listing  
the data on the tape requires reading all of the data on the tape. A full tape of  
4 GB of data would require about 2.5 hours to list the tape at the rate of 30 MB  
per minute. It is recommended to list the tape after each backup. The list can be  
used to verify that the data can be successfully read if required.  
Erasing a Tape  
Messages  
Erasing a tape takes approximately three minutes. The process writes an  
End-of-Data marker at the beginning of the tape, winds the tape to the end, and  
then rewinds back to the beginning in order to retension the tape.  
This section describes the messages specific to the TR-4 Tape Drive.  
E019 – Peripheral device write fault. This normally  
indicates a hardware problem with the tape  
cartridge.  
W679  
W679 STREAMING TAPE DRIVE  
ERROR B4/S056/Exxx  
Severity:  
3
E020 No write current.  
Explanation: The attempted streaming tape drive  
E021 – Excessive write errors.  
operation cannot be performed.  
E022 – Logical unit not ready, cause not reportable.  
E023 – Logical unit is in process of becoming ready.  
The event (Exxx) in the message indicates the  
following:  
E024 – Logical unit not ready, initializing command  
required.  
14 TR-4 Tape Drive Users Guide  
 
 
E025 – Logical unit not ready, manual intervention  
required.  
E071 Hardware write protected.  
E072 – Logical unit software write protected.  
E073 – Associated write protect.  
E074 – Persistent write protect.  
E026 – Logical unit not ready, format in progress.  
E027 – Logical unit not ready, operation in progress.  
E028 – Logical unit does not respond to selection.  
E029 – Multiple peripheral devices selected.  
E030 – Logical unit communication failure.  
E075 – Permanent write protect.  
E076 Not ready to ready change, medium may  
have changed.  
E031 – Logical unit communication time-out.  
E032 – Logical unit communication parity error.  
E077 – Import or export element accessed.  
E078 – Power on, reset, or bus device reset occurred.  
E079 – Power on occurred.  
E033 – Logical unit communication CRC error  
(Ultra-DMA/ 32).  
E080 – SCSI bus reset occurred.  
E034 – Track following error.  
E035 Head select fault.  
E081 – Bus device reset function occurred.  
E082 – Device internal reset.  
E036 – Error log overflow.  
E040 – Write error.  
E083 – Parameters changed.  
E084 – Mode parameters changed.  
E085 – Log parameters changed.  
E086 – Reservations preempted.  
E041 – Compression check miscompare error.  
E042 – Data expansion occurred during  
compression.  
E087 – Copy cannot execute because Store  
E043 – Block not compressible.  
E044 – Unrecovered read error.  
E045 – Read retries exhausted.  
E046 – Error too long to correct.  
E047 – Multiple read errors.  
E048 – Incomplete block read.  
E049 No gap found.  
Controller cannot disconnect.  
E088 – Command sequence error.  
E089 – Overwrite error on update in place.  
E090 – Commands cleared by another initiator.  
E091 – Incompatible medium installed.  
E092 – Cannot read medium - unknown format.  
E093 – Cannot read medium - incompatible format.  
E094 – Cleaning cartridge installed.  
E050 – Miscorrected error.  
E051 – Decompression CRC error.  
E095 – Cannot write medium - unknown format.  
E096 – Cannot write medium - incompatible format.  
E052 – Cannot decompress using declared  
algorithm.  
E097 – Cannot format medium - incompatible  
medium.  
E053 – Block sequence error.  
E054 – Random positioning error.  
E055 – Mechanical positioning error.  
E098 – Cleaning failure.  
E099 – Medium format corrupted.  
E100 – Tape length error.  
E056 – Positioning error detected by read of  
medium.  
E101 – Enclosure failure.  
E057 – Defect list error.  
E102 – Enclosure services failure.  
E103 – Unsupported enclosure function.  
E104 – Enclosure services unavailable.  
E105 – Enclosure services transfer failure.  
E106 – Enclosure services transfer refused.  
E107 – Rounded parameter.  
E058 – Parameter list length error.  
E059 – Synchronous data transfer error.  
E060 – Invalid command operation code.  
E061 – Logical block address out of range.  
E062 – Invalid element address.  
E063 – Invalid field in CDB.  
E108 – Saving parameters not supported.  
E109 – Sequential positioning error.  
E110 – Tape position error at beginning-of-medium.  
E111 – Tape position error at end-of-medium.  
E112 – Reposition error.  
E064 – Logical unit not supported.  
E065 – Invalid field in parameter list.  
E066 – Parameter not supported.  
E067 – Parameter value invalid.  
E068 – Threshold parameters not supported.  
E113 – Position past beginning of medium.  
E114 – Medium destination element full.  
E115 – Medium source element empty.  
E116 – Medium magazine not accessible.  
E069 – Invalid release of active persistent  
reservation.  
E070 – Write protected.  
Chapter 3. Using the Tape Drive 15  
 
E117 – Medium magazine locked.  
E118 – Invalid bits in identify message.  
E119 – Logical unit has not self-configured yet.  
E120 – Target operating conditions have changed.  
E121 – Microcode has been changed.  
E122 – Changed operating definition.  
E123 – Inquiry data has changed.  
E124 – Diagnostic failure.  
E164 – The tape drive has multiple LUNs. The tape  
software only supports tape drives with one LUN.  
E165 – The ABIOS is using logical data pointers.  
Logical data pointers are not supported.  
E166 – Device is not a Tape Streamer.  
E167 – Device does not support removable media.  
E168 – Tape Drive does not support Accelerated  
DRQ.  
E169 – Packet size is not 12 bytes.  
E170 – Device is not an ATAPI device.  
E171 – Page code is incorrect.  
E125 – Message error.  
E126 – Internal target failure.  
E127 – Select or reselect failure.  
E128 – Unsuccessful soft reset.  
E172 – Page length is incorrect.  
E173 – Page support does not support the necessary  
pages.  
E129 – SCSI parity error.  
E130 – Initiator detected error message received.  
E131 – Invalid message error.  
E174 No format and partition recognition.  
E175 No fixed data partitions.  
E132 – Command phase error.  
E176 – Tape drive command timed out.  
E133 – Data phase error.  
User Response: Choose one of the following based on  
the event (Exxx) that is displayed:  
E134 – Logical unit failed self-configuration.  
E135 – Tagged overlapped commands.  
E136 – Overlapped commands attempted.  
E137 – Write append error.  
E019, E020, E021, E036, E040, E041, E042, E043,  
E044, E045, E046, E047, E048, E049, E050, E051,  
E052, E053, E109, E110, E111, E112, E113, E137, E138,  
E140, E141, E149, E150, E151, E152 – These errors  
normally indicate a tape cartridge problem. Remove  
the cartridge and examine the tape. Look for any  
visible damage. Retension the tape and try again. If  
the problem persists, replace the tape cartridge. If  
the error still persists, contact your IBM Service  
representative.  
E138 – Write append position error.  
E139 – Position error related to timing.  
E140 – Erase failure.  
E141 – Cartridge fault.  
E142 – Media load or eject failed.  
E143 – Unload tape failure.  
E022, E023, E027, E076, E083, E084, E085, E119,  
E120, E121, E122, E123, E145, E146, E148 – These  
errors normally indicate a temporary condition that  
will clear itself. Wait for the tape motion to stop  
before attempting the operation again.  
E144 – Medium removal prevented.  
E145 – Operator request or state change input.  
E146 – Operator medium removal request.  
E147 – Operator selected write protect.  
E148 – Operator selected write permit.  
E149 – Log exception.  
E024 – Reboot the Store Controller.  
E025 – Insert the tape cartridge in the tape drive.  
E026 – This error normally indicates a user problem  
caused by attempting another command to the tape  
drive before a format completes. Wait for format to  
complete.  
E150 – Threshold condition met.  
E151 – Log counter at maximum.  
E152 – Log list codes exhausted.  
E154 Voltage fault.  
E028, E030, E031, E032, E033 – These errors  
normally indicate a tape drive hardware problem.  
Check connections to the tape drive. If the error still  
persists, contact your IBM Service representative.  
E155 – Decompression exception short algorithm ID.  
E156 – Decompression exception long algorithm ID.  
E157 – Unexpected sense data.  
E029 – Make sure there is only one tape drive  
installed.  
E158 – A Device malfunction prevents return of the  
sense data.  
E034, E091, E092, E093, E094, E095, E096, E097,  
E098, E099, E100, E166, E167, E168, E169, E170,  
E173, E174, E175 – These errors normally indicate an  
attempt to use a tape drive that is not supported.  
Make sure that the tape is a TR-4 tape. If the  
problem persists, replace the tape cartridge. If the  
error still persists, contact your IBM Service  
representative.  
E159 – Store Controller is not an ISA bus machine.  
E160 – Illegal Length Indicator.  
E161 – Illegal command.  
E162 – Store Controller does not support ABIOS.  
E163 – ABIOS has used all available logical IDs and  
cannot allocate a logical ID for the tape drive.  
16 TR-4 Tape Drive Users Guide  
 
E035, E054, E055, E056, E057, E124, E126, E127,  
E128, E129, E130, E134, E139, E142, E143, E158, E176  
– These errors normally indicate a tape drive  
hardware problem. Contact your IBM Service  
representative.  
V2: Messages Guide for more information.  
W680  
W680 STREAMING TAPE DRIVE IS  
TOO HOT B4/S055/E038  
Severity:  
4
E058, E059, E060, E061, E062, E063, E064, E065,  
E066, E067, E068, E069, E086, E087, E088, E089,  
E090, E107, E108, E114, E115, E118, E125, E131, E132,  
E133, E135, E136, E155, E156, E160, E161, E171, E172  
– These errors normally indicate a tape drive  
software problem. Contact your IBM Software  
Support representative.  
Explanation: The tape drive detected that it is too hot.  
User Response: Check to see if the fan on the Store  
Controller is working and the vents are not blocked.  
System Action: Logged as B4/ S055/ E038 by the  
streaming tape drive device driver. Refer to the IBM  
4690 OS V2: Messages Guide for more information.  
E070, E071, E072, E073, E074, E075, E116, E117,  
E144, E147 – These errors normally indicate a user  
problem caused by attempting to write to a tape  
that has been write protected. Remove write  
protection before retrying.  
W681  
W681 STREAMING TAPE DRIVE  
NEEDS CLEANING B4/S055/E018  
E077, E078, E079, E080, E081, E082, E154 – These  
errors normally indicate a temporary condition  
caused by a power line disturbance. It could also  
indicate a hardware problem. If there was a power  
line disturbance, retry to operation. If it is known  
that there was no power line disturbance, check  
connections. If the error still persists, contact your  
IBM Service representative.  
Severity:  
4
Explanation: The tape drive detected that it needs  
cleaning.  
User Response: Clean the drive using the proper  
cleaning kit.  
System Action: Logged as B4/ S055/ E018 by the  
streaming tape drive device driver. Refer to the IBM  
4690 OS V2: Messages Guide for more information.  
E101, E102, E103, E104, E105, E106 – These errors  
normally indicate a tape drive enclosure hardware  
problem. Check connections to the enclosure. If the  
error still persists, contact your IBM Service  
representative.  
W682  
W682 STREAMING TAPE DRIVE  
FAILURE PREDICTED B4/S055/Exxx  
E157 – This error indicates that an undocumented  
vendor-unique status was received.  
Severity:  
4
Explanation: The attempted streaming tape drive  
operation was performed successfully, but the tape  
drive detected a potential problem.  
E159, E162, E164 – These errors normally indicate an  
attempt to use a tape drive that is not supported or  
an attempt to use a supported tape drive on a Store  
Controller that does not support the specific model  
of tape drive. Check for compatibility between the  
tape drive model and the Store Controller model.  
The event (Exxx) in the message indicates the  
following:  
E037 – Potential problem is unspecified.  
E163, E165 – These errors normally indicate a  
problem with the ABIOS. Check to see if you have  
the latest ABIOS patches and make sure your Store  
Controller is supported. Contact the IBM Support  
Center.  
E039 – The tape drive detected that the enclosure is  
degraded.  
E153 – Failure prediction threshold exceeded.  
System Action: Logged as B4/ S055/ Exxx by the  
streaming tape drive device driver. Refer to the IBM  
4690 OS V2: Messages Guide for more information.  
System Action: Logged as B4/ S056/ Exxx by the  
Streaming Tape Drive Utility. Refer to the IBM 4690 OS  
Chapter 3. Using the Tape Drive 17  
 
18 TR-4 Tape Drive Users Guide  
 
Chapter 4. Tape Drive Specifications  
TR-4 1/ 4-inch tape cartridge technology offers fast, efficient, high capacity storage  
in a compact, easy-to-remove hard-shell package. This mass-storage technology  
evolved from the original reel-to-reel 1/ 2-inch tape storage medium. Storage  
capacities increased from 60 MB on 9 tracks (QIC-24, 1982) to the 4 GB capacity  
achievable with the tape cartridge.  
This section includes the following specifications and requirements:  
v Physical specifications  
v Power requirements  
v Drive performance  
v Environmental requirements  
v Tape cartridge specifications and capacities  
v Regulatory compliance  
Physical Specifications  
The physical specifications1 are of both the EIDE and SCSI tape drives are listed in  
the following tables.  
Physical Specifications  
Type Drive  
Height  
Internal Drive  
25 mm (1.0 in.)  
102 mm (4.0 in.)  
163 mm (6.4 in.)  
0.5 kg (1.0 lb.)  
External Drive  
51 mm (2.0 in.)  
155 mm (6.1 in.)  
234 mm (9.2 in.)  
1.4 kg (3.0 lb.)  
Width  
Length  
Weight  
Power Requirements  
The following table lists the power specifications by voltage level for the tape  
drive. The power specifications are measured at the tape-drive power connector  
and are nominal values.  
Power Specifications  
Voltage  
+12 V dc  
+5 V dc  
Voltage tolerance  
Operational current  
Standby current  
Peak  
+ or −10%  
+ or −5%  
2.0 amps  
1.0 amps  
0.2 amps  
0.6 amps  
2.2 amps max  
None  
Power Sequence  
Ripple (peak to peak)  
Power user (nominal)  
None  
100 mV  
100 mV  
< 15 watts (excluding surge)  
< 15 watts (excluding surge)  
1. Product-description data represents IBMs design objectives and is provided for comparative purposes; actual results might vary,  
based on a variety of factors. This product data does not constitute a warranty. Data is subject to change without notice.  
© Copyright IBM Corp. 1998  
 
19  
 
Drive-Performance Specifications  
The following table lists the performance specifications for the tape drive .  
Drive Performance  
Feature  
Specification  
Capacity  
4.0 GB, 900 Oe2 740 feet Travan cartridge  
30 MB per minute typical  
300/ 450/ 600 KB per second  
Effective backup rate  
Data transfer rate  
Tape speed for Read/ Write and  
Search/ Rewind  
33, 51, or 77 ips  
90 ips maximum  
Recording method  
Recording format  
Recording code  
Serpentine  
QIC 3095MC  
1,7 RLL  
Error recovery  
Reed Solomon ECC  
Less than 1 in 10data Mb  
Wide write/ narrow read  
900 Oe 740 feet Travan  
Recording unrecoverable errors  
Head configuration  
Recording media  
Cartridge size  
3.2 in. x 2.4 in. x 0.4 in.  
(81 mm x 61 mm x 10.2 mm)  
Synchronous transfer rate (burst) 5 MB per second maximum  
Asynchronous transfer rate  
(burst)  
5 MB per second maximum  
Soft errors  
less than 1 in 10bits  
Environmental Requirements  
The following table lists the environmental specifications for the tape drive. You  
can mount the drive either vertically or horizontally.  
Environmental Requirements  
Specification  
Operational  
Nonoperational  
Temperature  
+41° to +113°F3  
(+5° to +45°C)  
−40° to +149°F4  
(−40° to +65°C)  
Thermal gradient  
1°C per minute  
20°C per hour  
(no condensation)  
Relative humidity  
Max wet bulb temperature  
Altitude  
20% to 80% noncondensing3 5% to 95% noncondensing4  
78.8°F (26°C)  
No condensation  
−1000 to +15 000 feet  
−1000 to +50 000 feet  
2. Oersted (Oe)  
3. Mechanism and media  
4. Mechanism  
20 TR-4 Tape Drive Users Guide  
 
 
Environmental Requirements  
Specification  
Operational  
Nonoperational  
Vibration  
Peak to peak  
displacement  
Peak  
0.005 in. max  
(5 to 44.3 Hz)  
0.50 g max  
0.1 in. max  
(5 to 17 Hz)  
1.5 g max  
acceleration  
(44.3 to 500 Hz)  
(17 to 500 Hz)  
Acoustic level operational (a-wt  
sum)  
55 dBA maximum (measured  
in suitable enclosure at 3-ft.  
distance and operator height)  
Shock (1/ 2 sine wave)  
2.5 g peak  
100 g peak  
11 millisecond  
11 millisecond  
Tape Cartridge Specifications and Capacities  
The tape drive uses prewritten cartridges. An 8-mm Travan (740 feet) 4.0 GB  
capacity tape is recommended.  
Regulatory Compliance  
The tape drive complies with the regulations listed in the following table.  
Regulatory Compliance  
Agency  
Regulation  
CSA  
C22.2, No. 950-M89  
EN 60 950/ IEC 950  
1950  
TUV & IEC-RHEINLAND  
UL  
Canadian Department of Communications  
Class B  
VDE  
FCC  
Class B  
Class B, Part 15  
Use the tape drive only in equipment where the combination has been determined  
to be suitable by an appropriate certification organization (for example,  
Underwriters Laboratories Inc. of the Canadian Standards Association in North  
America). Consider the following safety points:  
v Install the drive in an enclosure that limits the users access to live parts, gives  
adequate system stability, and provides the necessary grounding for the drive.  
v Provide the correct voltages (+5 V dc and +12 V dc) based on the regulation  
applied — Extra Low Voltage (SEC) for UL and CSA and Safety Extra Low  
Voltage for BSI and VDE (if applicable).  
Chapter 4. Tape Drive Specifications 21  
 
 
22 TR-4 Tape Drive Users Guide  
 
Chapter 5. Maintenance and Troubleshooting  
This chapter describes several maintenance and troubleshooting procedures for the  
TR-4 EIDE Internal Tape Drive and the TR-4 SCSI Tape Drives.  
Attention: To avoid electrical shock, unplug your store controller and all attached  
devices from electrical outlets before performing any troubleshooting procedure.  
Maintenance  
You should perform minimal maintenance to ensure that your tape drive operates  
in peak condition.  
Caring for Tape Cartridges  
The following points are guidelines for storing and using the cartridges:  
v Do not open the tape access door of the cartridge or touch the tape itself.  
v Keep cartridges away from sources of electromagnetic fields, such as telephones,  
dictation equipment, mechanical or printing calculators, motors, and bulk  
erasers. Do not place the cartridges on the store controller monitor or on the  
base unit of the store controller.  
v Keep cartridges away from direct sunlight and heat sources, such as radiators or  
warm air ducts.  
v Keep cartridges free of moisture. Do not wet or submerge cartridges in any  
liquid.  
v Do not expose cartridges to temperature extremes.  
v Retension tape cartridges that have not been used for more than a month before  
restoring or backing up data. Retensioning is the winding and rewinding of a  
tape cartridge. This action restores the proper tape tension to the media. The  
backup application software provides a function to retension a tape cartridge.  
Cleaning the Tape Head  
To properly maintain the drive, periodically clean the tape head. You do not need  
to perform any other periodic maintenance. Clean the tape head with a dry-process  
cleaning cartridge such as the Geneva DPCC-2000+. You can order a Geneva  
DPCC-2000+ cleaning cartridge directly from Geneva by calling 1-800-358-3559 and  
requesting part number GEN100-1 or by contacting your local Lexmark dealer.  
The cleaning cartridge is good for 30 cleaning operations. Cleaning should be  
performed once a week. The cleaning process is simple to use; insert the cleaning  
cartridge into the tape drive, and the cleaning process is automatic. The entire  
process only takes a few seconds and is completed when the drives activity light  
stops flashing.  
© Copyright IBM Corp. 1998  
 
23  
 
Troubleshooting  
EIDE Tape Drive  
If the Store Controller is indicating an error during the boot process prior to the  
“IBM 4690 OS 386 V1 ...” message, the problem is not in the 4690 software. The  
problem is either a hardware failure, a hardware configuration problem, downlevel  
BIOS, or downlevel firmware in the tape drive. Check for the following conditions:  
v Make sure the jumpers are correct. On each ribbon cable, there must be no more  
than one device jumpered as the “master” or “master with a slave attached”. If  
there are two devices on the ribbon cable, one, and only one, must be jumpered  
as the slave.  
v Make sure the ribbon cable is attached correctly to both the devices and the  
connector on the system board.  
v Make sure the tape drive firmware is current. See “Upgrading the Firmware for  
the Tape Drive” on page 11 to determine if you need to upgrade the firmware.  
v Make sure the BIOS of the Store Controller is current. You can try upgrading the  
BIOS to a more recent level.  
If the Streaming Tape Drive Utility abends with a W639 B4/ S056/ E001 message, it  
indicates that either the TAPESTRS 5 or TAPESTRM 5 command was not executed,  
the Store Controller does not support the tape drive, or that the Store Controller  
could not detect the tape drive.  
Make sure that the following conditions exist:  
v The tape drive is on the secondary ribbon cable.  
v TAPESTRM 5 was run from Command Mode and TAPESTRS 5 was run from  
the Supplemental Diskettes. After running the command, you must reboot your  
system.  
v The Store Controller is an ISA bus system (that is, a PC 300 through PC 750  
series).  
v The Configuration/ Setup Utility accessed by pressing F1 when prompted during  
the boot process can detect the tape drive. The tape drive should show as a  
CD-ROM and Installed. If the Configuration/ Setup Utility cannot detect the tape  
drive, check the connections and jumpers.  
v The tape drive model is supported.  
EIDE and SCSI Tape Drives  
If the Streaming Tape Drive Utility abends with a W679 B4/ S056/ E157 message, it  
can indicate numerous problems including:  
v The tape to which you are trying to write is only supported in read-only mode.  
v The device is not in a valid position. Make sure the drive is not upside down.  
v The device has a hardware problem.  
If the Streaming Tape Drive Utility abends with a W679 B4/ S056/ E034 message, it  
can indicate numerous problems including:  
v The tape to which you are trying to write is not supported by the tape drive.  
The RHOMAT format tapes are not supported.  
v The tape is not properly formatted. The tape drive only supports preformatted  
TR-4 tapes.  
24 TR-4 Tape Drive Users Guide  
 
 
v The device has a hardware problem.  
The “Reliability: Tape drive recovered from xxx soft errors” message displayed by  
the Streaming Tape Drive Utility is a normal message unless the number indicated  
by xxx is high. The number can exceed several hundred if the tape is full (contains  
4 GB of data). To determine if the number is high, divide the number into the  
number of MB of data on the tape. Within the hardware specification, you can  
have up to 10 soft errors per 1 MB of data.  
If the Streaming Tape Drive Utility logs a W660 B4/ S055/ E010 message, it is used  
for statistics and does not necessarily indicate an error.  
If the Streaming Tape Drive Utility abends with read errors or if the number of soft  
errors becomes higher than normal, trying cleaning the tape drive. See “Cleaning  
the Tape Head” on page 23 for instructions.  
Safety  
Electrical current from power, telephone, and communication cables is hazardous.  
To avoid shock hazard, all cables should be disconnected before the store controller  
cover is opened and connected only after the store controller cover is closed. The  
power cord must be used with a properly grounded outlet.  
Disconnecting  
To disconnect your equipment:  
v Turn all equipment OFF.  
v First, remove power cord from outlet. (In the United Kingdom, by law, the  
power cord must be disconnected after the telephone line cable.)  
v Remove signal cables from receptacles.  
v Remove all cables from devices.  
Connecting  
To connect your equipment:  
v Turn all equipment OFF.  
v Attach all cables to devices. (In the United Kingdom, by law, the telephone cable  
must be connected after the power cord.)  
v Attach signal cables to receptacles.  
v Attach power cord to outlet.  
v Turn equipment ON.  
Chapter 5. Maintenance and Troubleshooting 25  
 
 
IBMR  
Printed in the United States of America  
on recycled paper containing 10%  
recovered post-consumer fiber.  
 

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